Account

Registration, login, email, and password feature help
8 articles

I can't log in to my account

If you are having difficulties logging in to your HockeyShare.com account, the easiest way to get back in is to use our automated Forgot Password function.  This feature will allow you to enter your email address associated with your account and w...

I did not receive my activation email

If you have not received your account activation email, please check your Spam / Junk Mail folder.  If you still have not received the activation email, please contact support via the Help & Support menu.  Be sure to include the username of the ac...

I forgot my username

You can retrieve your username using our "Forgot Username" link on the login page: https://www.hockeyshare.com/login/username/ (https://www.hockeyshare.com/login/username/) Simply enter the email address associated with your account an...

I forgot my password

If you are unable to log in, you can use the "Forgot Password" link on the login page.  https://www.hockeyshare.com/login/forgot/ (https://www.hockeyshare.com/login/forgot/) Enter the email address linked to your account and a link to re...

Will I lose my content if my subscription expires?

Your content will not be deleted if your Premium (or Association / Pro) subscription expires.  You will still be able to view the drills and practices you created.  When your account lapses, you will only lose access to the Premium (or Associati...

How do I change my email address?

You can change the email associated with your account by going to:     My Account     Change Email Address Please note that for account security, you will need your current password to complete the update.

How do I manage my subscription?

You can manage your subscription by clicking on My Account in the main navigation and choosing the "Manage subscriptions" option.   On this page you can find a list of your current and past subscriptions.  Recurring billings will show you a...

How do I delete my account?

If you no longer want to keep your HockeyShare account, you can submit an account deletion request by following the steps below: Log in to the HockeyShare account you wish to delete Use our support form to request the account be deleted:...